Cloud Nine College (“CNC”) Tuition Refund Policy
Institution Number: 3984
If a student decides to withdraw from a program, he/she must provide a dated, written, notice of withdrawal to Cloud Nine College. Refunds are calculated according to Cloud Nine College’s Tuition Refund Policy and the date on which the written notice of withdrawal is received will be used to determine any refund owing.
| Circumstances when Refund Payable | Amount of Refund |
|---|---|
|
Before program start date, Cloud Nine College receives a notice of withdrawal (applies to all students) |
|
|
• No later than seven days after student signed the enrolment contract, and • Before the program start date. |
100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
|
• At least 30 days before the later of: a) The program start date in the most recent Letter of Acceptance (international students) |
Cloud Nine College may retain up to 10% of tuition, to a maximum of $1,000.
Cloud Nine College must refund fees paid for course materials if not provided to the student. |
|
• More than seven days after the student and Cloud Nine College signed the enrolment contract, and a) The program start date in the most recent Letter of Acceptance (international students) |
Cloud Nine College may retain up to 20% of tuition, to a maximum of $1,300. Cloud Nine College must refund fees paid for course materials if not provided to the student. |
|
• After the program start date, and up to and including 10% of instruction hours have been provided. |
Cloud Nine College may retain up to 30% of tuition. Cloud Nine College must refund fees paid for course materials if not provided to the student. |
|
• After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided. |
Cloud Nine College may retain up to 50% of tuition. Cloud Nine College must refund fees paid for course materials if not provided to the student. |
|
Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): |
|
|
• Student does not attend the first 30% of the program. |
Cloud Nine College may retain up to 50% of the tuition. Cloud Nine College must refund fees paid for course materials if not provided to the student. |
|
Cloud Nine College receives a refusal of study permit (applies to international students requiring a study permit): |
|
|
• Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: a) The program start date in the most recent Letter of Acceptance • Student has not requested additional Letter(s) of Acceptance. |
100% tuition and all related fees, other than application fee. |
|
After the program start date, student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education): |
|
|
• Student completed up to 30% of the program. |
Cloud Nine College may retain up to 30% of the tuition. Cloud Nine College must refund fees paid for course materials if not provided to the student. |
|
• Student completed more than 30% but less than 50% of the program (based on evaluation provided to student). |
Cloud Nine College may retain up to 50% of the tuition. Cloud Nine College must refund fees paid for course materials if not provided to the student. |
|
Student enrolled in a program without having met the admission requirements for the program |
|
|
• If the student did not misrepresent the student’s knowledge or skills when applying for admission and the registrar orders the Cloud Nine College to refund tuition and fees. |
100% tuition and all related fees, including application fees |
|
Cloud Nine College does not provide a work experience |
|
|
• The Cloud Nine College fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the Cloud Nine College was prevented from doing so by circumstances beyond its control. |
100% tuition and all related fees, other than application fees |
Cloud Nine College must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).
